Privacy Policy
This Privacy Policy applies beginning January 2024. You may change your consent at any time within the Settings section of our application. Cleaner Elite (referred to as "we," "our," or "us") collects information from you to deliver enhanced services and an optimized user experience. Your privacy remains our top priority, and this Privacy Policy outlines how we collect, utilize, and safeguard your information.
Cleaner Elite ("we," "our," or "us") prioritizes the protection of your personal information and is dedicated to upholding its confidentiality. To provide advanced functionality and robust security, we may need to collect personal data. We value your trust and adhere strictly to the European Union’s General Data Protection Regulation ("GDPR"), effective from 7 May 2020. This Privacy Policy details our practices, methodologies, your rights, and how collaboration with us ensures your safety.
To deliver our application, we collect, store, and process the following categories of information related to you:
"Personal Information" refers to data that identifies you or another individual. This may include:
Location Data: Information about your geographical location collected during app usage.
Log Data: Technical details automatically gathered when you use the application, such as:
IP address of your device or internet service provider.
Device and browser configurations (e.g., mobile carrier, hardware model, operating system version).
Unique device identifiers (e.g., IMEI, MAC address).
Non-Personal Information cannot directly or indirectly identify you and may encompass:
Device specifications (e.g., hardware model, OS version).
Installed applications on your device.
Connection metrics (e.g., network type, time zone, language settings).
We utilize your information for the following objectives:
Deliver and maintain the application and its services.
Personalize advertising and direct marketing tailored to your preferences.
Enhance application performance by analyzing usage patterns (e.g., language customization, feature improvements).
Develop and refine services, including troubleshooting and updates.
Measure the efficacy of advertisements and promotional campaigns.
If your Personal Information falls under "Your Content" (per our Terms of Service), we and affiliated entities may process it as outlined therein.
The scope of data collected depends on:
Your interactions with the application.
Privacy settings and choices you configure.
Features utilized, which may include:
SDK/API/JS code versions.
Device identifiers (e.g., Android Ad ID, IMEI).
System metrics (e.g., CPU usage, battery status).
To enhance our services, we may share data with trusted vendors or agents, who are contractually bound to comply with our privacy and security standards. Examples include analytics providers who require access to perform their functions.
We process Personal Data under the following legal frameworks:
Contractual Necessity: To fulfill our obligations to you.
Legal Compliance: For accounting or law enforcement requirements.
Legitimate Interests: To manage user relationships and ensure service security.
Consent: Where applicable (e.g., cookies or third-party advertising).
Your data may be transferred outside the European Economic Area ("EEA"). We ensure recipients adhere to strict confidentiality agreements.
We are committed to protecting your privacy and ensuring that you can fully exercise your data rights in accordance with the General Data Protection Regulation (GDPR), particularly if you reside in the European Economic Area (EEA). Below is a comprehensive summary of your data protection rights and how to exercise them.
We respect your control over your personal data. As a user, you are entitled to the following rights:
You can request details about the personal data we hold on you. This includes the right to obtain a copy of the data, as well as information on how and why it is being used. If the app offers user account settings, you may directly access, edit, or delete certain data yourself. If not, feel free to contact us for help in accessing this information.
If you find that any personal data we’ve collected is incomplete or incorrect, you have the right to request that it be corrected. We will update or amend the records as soon as reasonably possible to reflect the most accurate information.
In situations where your data is no longer needed, or if you withdraw consent or object to processing with no overriding legitimate grounds, you can ask us to delete your personal information. We will honor such requests as long as we are not legally required to retain the data.
You can ask us to temporarily limit how we use your personal data, especially in cases where the accuracy of the data is disputed or you have objected to its use. During the restriction period, we will not use your data for any purpose beyond storage, unless you provide further consent or legal obligations require otherwise.
You have the right to obtain a copy of your personal data in a structured, commonly used, machine-readable format. You can also request that we transfer this data directly to another organization, where technically feasible. This right is applicable to data you have provided to us either with your consent or as part of a contract.
You can object to our use of your personal data when it is processed under legitimate interest, particularly in situations where your individual circumstances warrant a different approach. You also have the absolute right to object to your data being used for direct marketing purposes.
If we process your personal data based on your consent (e.g., for analytics or marketing), you can withdraw that consent at any time. This will not affect any processing already carried out before your withdrawal, but we will stop any future processing immediately. Please note that certain app functionalities may be limited if consent is withdrawn.
You have the right not to be subject to decisions based solely on automated processing, including profiling, where such decisions may have legal or similarly significant effects on you. Currently, Cleaner Elite does not make any such decisions purely through automated means.
If you believe we have mishandled your personal data or violated your rights, you are entitled to file a complaint with your local data protection authority. A list of data protection authorities in the EEA is available online for reference.
To submit a request regarding any of the rights listed above—such as access, correction, deletion, or objection—you may contact us directly at [email protected]. For security purposes, we may request identity verification before proceeding with certain requests. We aim to respond promptly, typically within 30 days, as required by law.
In addition to the above rights, your mobile device may allow you to control how certain types of data are collected and used for advertising:
You can opt out of personalized ads by navigating to Settings > Google > Ads, and enabling the option “Opt out of Ads Personalization”. This setting prevents apps from using your device’s advertising ID for interest-based advertising.
You can restrict or revoke location access to the app by visiting your device’s system settings. On both Android and iOS, you can usually find this option under App Permissions or Location Services. Disabling location access may affect location-based features in the app.
We encourage you to review and use these settings to tailor your privacy experience. If you need help adjusting these preferences or have any questions about your rights, please reach out to us at [email protected].
We will not share your information with third parties without your consent, except in these scenarios: with your explicit authorization.
If you have given us explicit permission to share your information with specific third parties for a specific purpose, such as to provide you with a service or product you requested that requires the participation of another company, we will only share it to the extent you have authorized.
We may also share your information in the ways permitted or described by our Terms of Service and Privacy Policy, such as with service providers who assist us in operating our business and providing services, provided that they are subject to strict confidentiality obligations and use your data only for the purposes we specify.
We may share data with affiliates, joint ventures, or service providers to: providing Services.
We may share your data with affiliates, joint ventures, or service providers to achieve these purposes. These entities are required to use your data only for the purposes set out in our agreements with them and must comply with our privacy standards and requirements.
In order to protect a safe and positive experience for all of our users, we may share your data with affiliates, joint ventures, or service providers as necessary to enforce our Terms of Service or Privacy Policy.
We are committed to protecting your privacy at all times and will only share your data in a manner consistent with the purposes outlined in our Privacy Policy.
Our application may include third-party links or advertisements. Clicking these may redirect you outside our platform. This Privacy Policy does not govern third-party practices, and we disclaim liability for their actions.
Information shared via the application may be intercepted by third parties. For heightened security, consider alternative sharing methods.
We understand our responsibility to protect the security of your data. To that end, we have implemented a multi-layered security framework.
From a technical perspective, we use advanced security measures, such as advanced encryption protocols, to protect data in transit and at rest. We also utilize intrusion detection systems, regular security audits, and vulnerability assessments to identify and address potential threats before they can be exploited.
From a physical perspective, we maintain secure facilities that prevent unauthorized physical access to data storage locations.
Despite these comprehensive security measures, we also recognize that no security system can fully protect against all possible threats. The cyber threat landscape is changing rapidly, and while we strive to stay ahead of emerging risks and invest heavily in our security infrastructure, we cannot provide absolute security guarantees.
In the course of providing the Services, your data may be stored or processed in locations around the world, including the United States. Please note that the data protection laws and regulations in the United States and other countries where your data is stored or processed may differ from those in your country of residence. These differences may affect how your data is processed and protected.
By using our Services, you acknowledge and consent to the transfer of your data to these locations. We are committed to ensuring that such transfers comply with applicable data protection laws and that appropriate safeguards are in place to protect your data.
We will continue to monitor and adapt to changes in global data protection laws and regulations to ensure that your data is protected to the best of our ability. If you have any concerns or questions about the international transfer of your data or the legal framework for such transfers, please feel free to contact us.
At Cleaner Elite, we take the privacy of all our users very seriously, especially the privacy of our child users. Our services are not directed to children under the age of 13 (or the legal age of consent in your jurisdiction), and we do not knowingly collect personal data from such children.
If we become aware that we have inadvertently obtained personal data from a child under the age of 13 (or the legal age of consent in your jurisdiction) without parental consent, we will immediately take steps to delete such information from our records. We will make every effort to ensure that such data is deleted in a timely manner to protect the privacy of the child.
If you are a parent or guardian and you believe that your child has provided us with personal data without your consent, please immediately report your concerns to us at [email protected]. Upon receipt of your request, we will verify the situation and take all necessary steps to resolve it, including deleting the child's personal data from our systems.
In our apps, we use advertising to provide you with a free and enhanced user experience. These ads may include placements from third-party ad networks, such as the Facebook Audience Network. These third-party networks are essential in serving you relevant and targeted ads that may be of interest to you based on your preferences and behavior.
If you would like to manage your ad preferences or opt-out of certain types of targeted ads, you can visit Facebook's Ad Choices page. Through this platform, you can customize the types of ads you receive from Facebook and its partners. Additionally, you can learn more about interest-based advertising and how we use your data to serve personalized ads.
Please note that opting out of targeted ads does not completely stop you from seeing ads. You may still receive generic ads that are not tailored to your interests. However, it will give you more control over the types of ads you see when using our apps.
For questions, comments, or to report policy violations, contact us at [email protected].
We may revise this Privacy Policy periodically. Continued use of our services after changes take effect constitutes acceptance of the updated terms.
We take your privacy seriously and are committed to ensuring you feel safe and informed while using Cleaner Elite.